CRM
Implementation
The Software at the Heart of Your Business
Take it to the next level with a CRM tailored to your needs. It’s the key to enjoying a solid database, process automation, and a clear real-time view of your performance.
CRM is more than just a management tool; it’s your ally in accelerating growth and increasing profitability for your business.
Maximize Your Efficiency With a CRM
Our CRM implementation is part of a comprehensive service offering in sales, marketing, and human resources aimed at optimizing the entire chain from attraction to contract signing. Here’s how our team of business development strategists, managers, agile coaches, and programmers can assist you!
CRM for Sales and Marketing
- Track the cost per sale by advertising channel;
- Improve your performance in managing incoming leads;
- Analyze the closing rates based on acquisition channels;
- Automatically segment your customer base for cross-selling follow-ups;
- Automate customer service follow-up;
- And many other possibilities according to your needs!
CRM for Hiring and Employee Management
- Automate the creation of a segmented database of potential candidates;
- Send job offers and follow-ups to candidates in your database;
- Automate your hiring and onboarding process;
- Create detailed employee profiles with tracking of their progress;
- Implement tools to measure employee satisfaction;
- And many other possibilities according to your needs!
A well-implemented CRM is a powerful lever for the development of your business.
A CRM Implementation Well-Orchestrated!
From Assessing the Right CRM to Its Implementation.
Give your company the CRM solution it deserves. We accompany you throughout the entire process of implementing your new CRM, from the initial diagnosis to the final integration.
- Needs assessment: We work with you to determine which aspects of your customer management could benefit from a CRM.
- Analysis and Benchmarking: We thoroughly examine the available CRM options to find the one that best fits your needs.
- Process optimization: Work with our certified agile coach to align your internal procedures with the features of the CRM.
- Team management and implementation: In order to ensure comprehensive project management, we collaborate with different teams of specialists according to the selected CRM and ensure the cohesion of the final result.
- CRM implementation: We orchestrate the implementation of your new CRM and manage the integration process in line with your new processes.
We offer you a turnkey CRM solution tailored to your requirements.
Continuous Improvement
Our CRM continuous improvement service consists of two components: company performance analysis and implementation of potential improvements. Our team monitors the evolution of your CRM and its usage, gradually proposing optimization strategies for increased efficiency.
Performance Report
The use of cutting-edge platforms like Google Data Studio allows us to track the performance of external elements such as Google advertising or LinkedIn headhunting. Additionally, the CRM provides reports on your internal performance, such as the progress of your acquisition cases or the signing rate of sales and hiring contracts.
With these reports, our team of strategists will help you examine overall performance, highlight strengths and weaknesses, and initiate constructive discussions to improve your business.
Optimization Strategy
With the help of reports and our impressive repertoire of tactics, our strategists will be able to optimize your strengths and address any weaknesses.
With a holistic view and the ability to intervene at all levels of the chain, we can improve a wide range of aspects. Whether it’s optimizing an advertising campaign, readjusting a target audience, adding an automation feature in the CRM, or adjusting an internal process, we have the expertise to make the necessary enhancements.
